Podcast 13 │Call Center Mispronounced Words

Podcast 13 │Call Center Mispronounced Words
│Can you say "eligible"?
Level: Pre-Intermediate / Intermediate
If English is not your first language and you are starting to work for a call center, you need to learn how to communicate effectively with customers. With the proper language skills, you'll be a more productive agent and achieve better results at work.
In this episode, we'll discuss, from our floor experience, some of the most common mispronounced words.
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https://www.youtube.com/watch?vnhMtd.
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