خدمة العملاء | Call Center English

Call Center English

Call Center English

Do you want to be fluent in English and learn English for Customer Service?. This is the best channel to get started with Intermediate English for Customer Service for learners of English as a Second Language or if you want to learn Call Center Soft Skills.. -Learn Customer Service skills: Empathy, Troubleshooting, Soft Skills, Call de-escalation and others.. -Practice your active listening -Call Center Role Plays -Empathy Scripts -Sales Role Plays -Grammar, Vocabulary and more!. If you

تفاصيل الكورس

  • دروس الكورس17
  • مدة الكورس3س 37د
  • عدد الطلاب6
  • اللغةEnglish
  • لا يحتاج متطلب سابق
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Y
Youtube

29-07-2024
A
Ahmed Mohamed

22-11-2024
English for Customer Service Podcast

English for Customer Service Podcast
Learn English for Call Centers and Customer Service
This is the best Podcast to get started with Intermediate English for Customer Service for learners of English as a Second Language or if you want to learn Call Center Soft Skills.
-Learn Customer Service skills: Empathy, Troubleshooting, Soft Skills, Call de-escalation and others
-Practice your active listening
-Call Center Role Plays
-Empathy Scripts
-Sales Role Plays
-Grammar, Vocabulary and more!
Defuse irate customers.
Take control of your calls.
De-escalate supervisor or manager calls.
Empathize like a native speaker.
Improve your Customer Service vocabulary.
Get awesome reviews from your customers.
Acknowledge your customer's concerns and emotions.